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Emergency and Trauma Services

Penrose Hospital Emergency Room Wait Time

St. Francis Medical Center Emergency Room Wait Time

How We Calculate Your ER Wait – Centura Health hospital wait times represent a one-hour rolling average, updated every 15 minutes. Wait times are defined as the time you check in at the front desk until the time you’re greeted by a qualified, assigned medical professional. Patients are triaged at arrival and seen in priority order based on presenting complaints and reason for visit. A qualified medical professional is defined as a Doctor of Medicine (MD), a Doctor of Osteopathy (DO), a Physician’s Assistant (PA) or an Advanced Registered Nurse Practitioner (ARNP).

Emergency Care

The emergency departments at Penrose Hospital and St. Francis Medical Center are open 24/7 and are staffed by highly-skilled emergency medicine physicians, nurses, physician assistants, nurse practitioners, emergency technicians, and laboratory, radiology and pulmonary medicine professionals. In response to every emergency, our emergency care team provides the broadest spectrum of care on the spot; striving always to give that personal, loving touch. The emergency care department at St. Francis Medical Center is the only full-service emergency department in northern El Paso County.

For minor illness and injury such as fevers, ear infections, sore throat, flu, and sprains, please visit one of our urgent care locations.

Trauma Centers

In life's most critical moments, you can be sure that exceptional care is standing by, ready to meet your needs, whatever comes your way. The Level II Trauma Center at Penrose Hospital and theLevel IV Trauma Center at St. Francis Medical Center provide comprehensive trauma services. Our team of trauma physicians, surgeons and specially trained nurses and other medical professionals respond immediately and meet patients at the door. 

Flight For Life Services

The Level IV Trauma Center at St. Francis Medical Center is the home base for Flight For Life Colorado air ambulance helicopter service and the Maternal/Child transport team

Centura Health

As part of the state's largest trauma network, our Trauma and emergency services are part of Centura Health's statewide continuum of care. 

If you have a life-threatening emergency, dial 9-1-1.

If you are not sure if you need emergent/trauma care, the following warning signs, provided by the American College of Emergency Physicians, indicate a medical emergency.

  • Difficulty breathing, shortness of breath

  • Chest or upper abdominal pain or pressure

  • Fainting, sudden dizziness, weakness

  • Changes in vision

  • Confusion or changes in mental status

  • Any sudden or severe pain

  • Uncontrolled bleeding

  • Severe or persistent vomiting or diarrhea

  • Coughing or vomiting blood

  • Suicidal feelings

  • Difficulty speaking

Children have unique medical problems and may display different symptoms than adults. Symptoms that are serious for a child may not be as serious for an adult. Children may also be unable to communicate their condition, which means an adult will have to interpret the behavior. Always get immediate medical attention if you think your child is having a medical emergency.

















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