Centura Health

Centura Facilities & Services  
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Centura Health

Payment & Insurance

Health Insurance
If you have health insurance, we will need a copy of your identification card. For elective and pre-scheduled tests/procedures, you are asked to research whether your insurance company will cover your stay at the hospital. Co-payments and deductibles are due at the time of service

Patients should familiarize themselves with the terms of their insurance coverage to help facilitate an understanding of the hospital's billing procedures and charges. If there is a question about your insurance coverage, you may speak to a health benefits advisor by calling 719.776.5133.

HMO or PPO Members
Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan's requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your health care plan, and their services may not be covered.

Medicare Coverage
We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments are also the patient's responsibility. If you have chosen to be covered by a Medicare Managed insurance plan you will need to follow the HMO/PPO guidelines.

Medicaid Coverage
We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. If you participate with an HMO under your Medicaid coverage, it is your responsibility to notify your primary care provider of your visit. Please be advised this hospital may not be an approved provider for some of the Medicaid HMO products.

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